Add Knowledge Base

How to add a knowledge base record

To add a new knowledge base record, simply follow the steps below:

1. Click on ‘Equipment’ on the menu on the left part of the screen.
2. Click on ‘Knowledge Base’.
3. Click on the + icon on the top-right part of the screen.
4. Fill in the fields (the mandatory ones are marked with *) of the screen.
5. Click on ‘Save’.

Fields

The fields that can be edited on this screen are the following:

1. Title

The title of the knowledge base record.

2. Property

The property of the asset linked to the knowledge base record.

3. Asset

The asset linked to the knowledge base record.

4. Problem

A description of the issue of the knowledge base record.

5. Reason

The reason of the issue of the knowledge base record.

6. Active

Shows whether the knowledge base record is active or not.

7. Remedy

The solution to the issue of the knowledge base record.