This article will guide you on how to view or edit an internal ticket in Moralius.
To view or edit an internal ticket, simply follow the steps below:
On this screen you can view/edit the following fields:
The title of the ticket.
The category of the internal ticket.
The service the ticket is linked to.
The full name of the owner of the ticket.
The full name of the worker the ticket is linked to.
The status of the ticket.
The full name of the creator of the ticket.
The date the ticket was created.
A description of the ticket.
Also, on this screen you can do the following: