View/Edit Asset

How to view/edit an asset

To view or edit an asset, simply follow the steps below:

1. Click on ‘Equipment’ on the menu on the left part of the screen.
2. Click on ‘Assets’.
3. Select the asset you want to view or edit and click the pencil/eye icon (depending on your role permissions) at the right of the row.
4. Change the fields that you want.
5. Click on ‘Save’ if you want to save any changes.

Basic information

On the ‘Basic Information’ tab you can view/edit the following fields:

1. Title

The title of the asset.

2. Asset Category

The category of the asset.

3. Property

The property to which the asset belongs.

4. Space

The space to which the asset belongs.

5. Parent Asset

The parent of the asset.

6. Active

Shows whether the asset is active or not.

Also, based on the selected asset category, additional fields will appear.

Knowledge Base

On the ‘Knowledge Base’ tab you can view and edit the knowledge base records linked to the asset and also add a new one.

To see more information on the knowledge base records list, check this article.

To see how to view/edit a knowledge base record, check this article.

To see how to add a new knowledge base record, check this article.

Work Orders

On the ‘Work Orders’ tab you can view and edit the work orders linked to the asset and also add a new one.

From this tab, you can navigate to the SLA or Service Request linked to each work order, by clicking on the specific hyperlink on the SLA or Service Request columns respectively.

To see more information on the work orders list, check this article.

To see how to view/edit a work order, check this article.

To see how to add a new work order, check this article.

QR Code

On the ‘QR Code’ tab you can view the QR code of the selected asset. You can also choose to print or download the QR code as a PDF.

Related articles

Read this article to see how you can filter and sort the data of these screens, or even select which columns will appear.